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Managing Edits for an Online Help Monster

As a technical writer developing large online help projects, I faced challenges in managing the editing process–specifically, ensuring consistency across each of the help files and controlling versions of the help as edits are made. In this article, I describe the editing structure and process adopted in our department to help address these problems, which, […] Continue reading ...

What’s in a Name? Guidelines for Naming Files

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files, potentially created by dozens of people over a period of time. Couple that with working on multiple projects, […] Continue reading ...