Pandera Systems, leading the wave in enterprise analytics and decision automation technologies, and Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, announced a partnership to deliver better decision-making with customer experience management (CEM).
Clarabridge offers a sophisticated customer intelligence platform, which transforms customer feedback into actionable intelligence for hundreds of top brands worldwide. As a multichannel, multi-departmental CEM solution, the Clarabridge platform analyzes huge volumes of data in any format and detects patterns in customer sentiment.
Pandera is the leading provider in designing and developing advanced analytical solutions to solve complex business challenges and enable organizational decision management. The partnership between Pandera and Clarabridge opens a new chapter in organizational decisioning tools that allow users to explore and leverage structured and unstructured data assets with analytical algorithms. The goal is to identify patterns, distinguishing factors and elements of client interactions that allow business leaders to focus on solutions for refining the customer experience.
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