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Can SharePoint® Manage your Content?

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If it seems that Microsoft® SharePoint is nearly as ubiquitous as Word and Windows, it’s because SharePoint implementations are a major factor in IT project expenditures today. In fact, if SharePoint were a standalone company, it would rank in the top 50 software companies in the world. It should come as no surprise that executives concerned about the management of technical content often wonder if technical publications in XML can be managed well using Microsoft SharePoint. Continue reading ...

content management system maturity model

Assessing the State of Your Content: Applying the Content Management System Maturity Model

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Before you can decide how you can improve your content management practices and get on the road to implementing or enhancing your content management system solution, you need to assess where your organization stands—what kind of content do you have, where is it located, and how is it currently managed? Answering these critical questions is essential to determining your content maturity. Continue reading ...

Best Practices for CCMS File Naming Conventions

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No matter how much technology advances, how to name files for easy organization and retrieval seems to be a perpetual challenge. One of the inevitable decisions to make when creating your content strategy is to develop a file naming convention for your thousands or millions of topics, graphics, maps, documents, and snippets you may end [...] Continue reading ...

Organizing Your Content: Ditching Folders in Favor of Content Tagging

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Content Tagging Best Practices Authors’ note: This best practice article applies to both enterprise content and technical communication content. Think about these content tagging best practices when organizing content in shared drives, CMSs, or SharePoint. Technical communications content in CCMSs is also specifically addressed at the end of the article. The single, biggest mistake we [...] Continue reading ...

technical communication recap

TechWhirl: Technical Communication Recap for February 8, 2013

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Yet another “storm of the century” is barreling down on the Northeastern US, lots of smart content folks have headed west to the Intelligent Content Conference in San Francisco, and TechWhirl holds down the virtual forts in technical communication, content and more. Just another typical week in our modern world. Continue reading ...

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Content Management System Litmus Test

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Executives, managers and content management workers (marketing, technical communications, public relations ... anyone who works with a lot of content on a daily basis) often wonder if they really need a content management system (CMS). We recommend using this content management system litmus test to determine if your company could benefit from a (component) content management system. Continue reading ...

technical communication recap

TechWhirl: Technical Communication Recap for January 25, 2013

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It’s been a very busy week on the email discussion list, with threads ranging from dealing with sudden unemployment, tracking documentation requests, and assorted usage questions. The one that caught my attention though, offers a quick glimpse into the real-life challenges those of us in technical communication face when a new technology makes its debut. Continue reading ...