After we published last week's poll, we received several comments that indicated we had a few large gaps in the list of "soft skills" technical communication professionals need to "survive and thrive." Kell C noted that "analytical thinking" is crucial, and encompasses inquisitiveness, skepticism and being business-minded. Indeed, we've seen numerous threads on the email discussion list and a number of good blog posts and articles decrying the apparent loss of critical thinking skills, not only in technical communication, but in business generally Continue reading ...