Stilo International announced that it has extended the range of conversion options for its cloud XML content conversion service, Migrate, adding support for documents authored in DocBook. Continue reading ...
DITAToo Releases Survey Results on Converting Legacy Content to DITA
DITAToo, the DITA content management system developed by IG5 Authoring Tools, has released the results of its online survey of technical communicators on conversion of legacy content to DITA. Continue reading ...
Best Practices for CCMS File Naming Conventions
No matter how much technology advances, how to name files for easy organization and retrieval seems to be a perpetual challenge. One of the inevitable decisions to make when creating your content strategy is to develop a file naming convention for your thousands or millions of topics, graphics, maps, documents, and snippets you may end [...] Continue reading ...
WebWorks Releases ePublisher Version 2012.4
WebWorks®, makers of ePublisher has released ePublisher 2012.4. This release is a maintenance release and completes the 2012 release series. Continue reading ...
Technical Communication Poll: Most Valuable Continuing Education Courses
If there's one thing we can say about most of the technical communicators we've met and worked with, they love learning new stuff (perhaps there's another: they love arguing about the old stuff). The great thing is, there's always new stuff to learn. Continue reading ...
TechWhirl’s Top 12 Technical Communication Articles of 2012
Another busy year comes to a close here at TechWhirl. The members of our Special Writers Group have a simple job description: write stories that matter to technical communicators, whether they read the discussion list or are otherwise occupied. The most popular TechWhirl technical communication articles of the year reveal a readership interested in both the big picture and the more practical. Continue reading ...
Bluestream XDocs version 3.5 Features DITA Translation
Bluestream Database Software Corp. announced the release of XDocs version 3.5, a DITA-enabled Component Content Management System (CCMS) solution with robust new features such as an innovative translation-localization module and a new, flexible, extensive search function. Continue reading ...
Product Review: MindTouch TCS Integrates Content with the User Experience
2013 will see enterprise-level thinking that focuses on integrating technical communication with Support, Training, and Social Media. We are seeing an evolution of the technical communicator role into integrated content strategists and content curators. The new role is going to require a new set of tools, and MindTouch TCS, “the Social Help System”, is the toolset that choreographs the entire customer experience. Continue reading ...
What Makes a Superhero? Doing what Others Can’t and/or Won’t
Corey Ganser shows that technical communication nirvana is actually possible, since his Mindtouch customers practice it every day. His lively session covered the ways customer support departments, technical writing teams, and product teams are coming together through a centralized documentation community. Real companies use the Mindtouch product to be superheros ... Continue reading ...