The current economic decline has decimated many technical writing department budgets. But, the demand for quality documentation and training material has not abated. As more companies compete for a smaller customer base, the ability to create software that is easy to use and that also provides the customer with a wide variety of options for help is critical. How can you, as a technical writer offer top-notch documentation and help materials on a tight budget? While there are several facets to this question, selection of tools is paramount. One of the most obvious ways to save money is to use open source, low cost, or free software. Continue reading ...