top 12 technical communication articles 11

Pinterest: What My Mother Can Teach You About Content Strategy and Technical Communications

I was talking with my mother last week, and she mentioned that she’s enjoying gathering and sharing pictures of boxer puppies on Pinterest. I said “On what?” I had no idea what she was talking about. It’s not often that my mother gets the jump on me in the internet realm, but she certainly did this time. So I looked into it. Being a content strategist with more than a passing interest in technical communications, I’m afraid I looked at it from a somewhat unique point of view. The result? This article. (Thanks, Mom!) Continue reading ...

Do You Have 1000 Words on Technical Writing and Visual Communications?

During February (and beyond), TechWhirl and Tech Writer Today are focusing on visual communications as it relates to technical writing. Our wonderful Special Writers Unit members are hard at work on some ideas, but this is a topic with many branches that need exploring. So I'm looking for some equally wonderful members of our technical writing community to contribute a guest article (probably 800-1200 words) on a topic related to technical writing and visual communication. Continue reading ...

Technical Writing on a Shoestring: Open Source Tools That Can Save Your Technical Writing Department Money

The current economic decline has decimated many technical writing department budgets. But, the demand for quality documentation and training material has not abated. As more companies compete for a smaller customer base, the ability to create software that is easy to use and that also provides the customer with a wide variety of options for help is critical. How can you, as a technical writer offer top-notch documentation and help materials on a tight budget? While there are several facets to this question, selection of tools is paramount. One of the most obvious ways to save money is to use open source, low cost, or free software. Continue reading ...