madcap flare 9

MadCap Flare 9: Enhancements Make it Worth the Upgrade

My employer’s products require user assistance that covers both the traditional and the trending, so the tools I use to provide product documentation have to be versatile. I've been using MadCap Flare since 2009, so I was thrilled to be invited to participate in reviewing the release of Flare 9. The enhancements they've made to MadCap Flare 9 fit my needs for traditional PDF/print outputs, while supporting our needs as we transition to HTML 5. Here are just a few of my thoughts on making the leap to Flare 9. Continue reading ...

MadCap Flare 9

TechWhirl First Look: Madcap Flare 9

As usual, MadCap has listened to the users and made great updates to their flagship authoring tool, Flare 9. If you have never used any version of MadCap Flare before, this program is a must if you’re attempting any kind of single sourcing project. If you’re already a Flare fan, you may find that upgrading from version 8 just makes a good thing even better. Continue reading ...

top 12 technical communication articles 2

Building E-Books: A Tool Overview for Technical Writers

As e-books become another option for publishing technical content, writers are faced with more choices among the tools to produce them. In my previous articles on e-book readers and formats, I noted the similarities between e-book formats and the online help formats that technical writers have been using for many years. In this article, I’ll look at some of the tools you can use to create EPUB books, the most common e-book format. I’ll also show how you can convert an EPUB to Amazon’s Kindle format. Continue reading ...