family-tech-support-sm

Technical Writing Humor: From the Sidelines on Family Tech Support

About a month ago, my dorky little brother was in town. As usual, he drove to Colorado from New Mexico with a truck full of stuff. Once, after he left, I counted fourteen bicycles in my garage. Once, I ended up with a cat. Always, though, I get computer stuff. This time, though, I didn't get all of it. See, my mother lives maybe five miles away from me, and my brother gave her a computer, too. Continue reading ...

Adventures in Publishing: Finding a Gig as a Computer Book Author

If you’ve been documenting software for any length of time, and if you still wander into bookstores, perhaps you’ve gazed wistfully at the shelf of books covering some of the tools and packages you use every day. As you page through the text, you think to yourself “There’s certainly not much here that I don’t [...] Continue reading ...

Hitching with Clipboard and Pen Along the Open Road: A Tech Writer’s Guide to the Open Source Movement (Part Two)

In Part One of this two-part series, you got a look at the history of the Open Source movement, saw how Open Source projects can be a positive environment for technical writers, and got an introduction to the Free Documentation License. Following in Part Two, you’ll find out about tools that Open Source writers use, [...] Continue reading ...