When technical communicators chat amongst themselves, vast quantities of really valuable information can be passed along, about tools, management techniques, trends, and lots of little ways to make the job go more smoothly. In 2011, Techwhirl’s email discussion list continued to provide a treasure trove of opinion, facts, recommendations, suggestions and ideas. As we close out the year, we thought it would be worthwhile to mine this vast expertise and provide you with some wide-ranging tips and tricks you can use in 2012 and beyond. Continue reading ...