Tech Writer Today Magazine - TechWhirl
Technical writing and technical communications news, articles and resources for technical writers and technical communicators.
2013 will see enterprise-level thinking that focuses on integrating technical communication with Support, Training, and Social Media. We are seeing an evolution of the technical communicator role into integrated content strategists and content curators. The new role is going to require a new set of tools, and MindTouch TCS, “the Social Help System”, is the toolset that choreographs the entire customer experience. Continue reading ...
FrameMaker is as close to an industry standard tool that we technical communicators have. FrameMaker isn’t for everyone in every circumstance, but absolute cost should be the last factor to consider; value for your money should be the first. I can honestly tell you that I have four different versions of FrameMaker installed on my machine, and I see the value in every upgrade. Continue reading ...