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Documentation Review Checklist Template

Summer Replay: Reviews of documentation are critical for catching errors and omissions in the content, and often identify issues in the products themselves prior to general availability. The Documentation Review Checklist helps you conduct a meaningful review of your documentation pieces. Continue reading ...

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Meeting Agenda & Minutes Template

The Meeting Agenda & Minutes template contains an organized agenda to send out to team members before meetings. The meeting minutes portion captures notes, action items, and outstanding questions to send to attendees after the meeting. Continue reading ...

Template Tuesdays

FAQ Template

The FAQ (Frequently Asked/Answered Questions) delivers content to users/customers that addresses the most common information needs on using the products or services produced by the organization. Most often delivered via a website, the FAQ uses a Question and Answer format designed to be easily findable and quickly consumed. Continue reading ...

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Release Notes Template

The Release Notes document provides the latest information about new features, enhancements to existing features, and defects fixed. The Release Notes can be as short as a few lines of text (example: an app update) or many pages, depending on a given company’s release management process. Continue reading ...

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User Guide Template

The User Guide (aka User Manual) provides the information and instructions needed to set up and use a product. A User Guide includes written and visual information (such as diagrams or screen shots) to assist the user in completing tasks associated with the product (or service), organized along functional or workflow lines. Continue reading ...

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Documentation Plan Template (Traditional)

The Traditional Documentation Plan is used to schedule and allocate resources to create and maintain technical content deliverables for a specified project or product. The plan describes the audiences, content types and output media, and provides a schedule for development and completion of deliverables. Continue reading ...