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Xyleme Updates Industry-leading LCMS with New Publishing Tools

Xyleme’s latest update to its XML-based Learning Content Management System includes a new set of publishing services for template-driven outputs to Word and PowerPoint. With this new SaaS offering, Xyleme enables clients to self-configure styling and layout options without any specialized skills. Continue reading ...

Best Practices for CCMS File Naming Conventions

No matter how much technology advances, how to name files for easy organization and retrieval seems to be a perpetual challenge. One of the inevitable decisions to make when creating your content strategy is to develop a file naming convention for your thousands or millions of topics, graphics, maps, documents, and snippets you may end [...] Continue reading ...

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Tips and Tricks: What To Look for in an Online Tech Comm Program

As both a student and a teacher, I've had the opportunity to sample a variety of online learning experiences. While online programs are tremendously useful (save time and money for starters), you could find yourself sacrificing other key elements (like quality of learning content and social interaction) that can make a difference in the long run. If you have determined that an online course is the right move for you, how can you make sure you don’t enroll in a bad program, and can enroll in a good one? Use this list of key elements as a guide when you’re shopping. Continue reading ...

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Working With DITA: The Perspective from LavaCon

My most technical day of the LavaCon 2012 conference occurred on the final morning when I focused on working with DITA by attending two sessions: "Migrating to DITA: How Automated Conversion Works and Why it Matters" (with Patrick Baker of Stilo International) and "Collaboration and Instantiation: Engineering Content in DITA XML" (with Cheri Mullins, of Mullins Consulting, discussing her work at AMD). Continue reading ...

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TechWhirl: Technical Communication Recap for November 2, 2012

Halloween is over, and the second storm of the century has passed, leaving destruction, frustration, and remarkable resilience in its wake. As we move into November, it’s almost eerie that TechWhirl chose as our theme “Helping Society and Tech Comm,” with an eye towards exploring some lesser known edges of technical communication, such as disaster preparedness, accessibility, and using our skills in volunteer capacities. Fortuitous or serendipitous just don’t have the right connotation consider the struggles so many along the northeast corridor of the US are going through. But it’s a truly worthwhile subject to explore, and our Special Writers Unit has some fascinating content coming your way. Continue reading ...

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Technical Communication, Data Conversion and the Entrepreneur’s Evolution:

I had the pleasure of speaking at length with Mark Gross, co-founder and CEO of Data Conversion Laboratory (DCL), and he has proven over the last thirty years that he can definitely handle both parts of the opportunity equation. DCL specializes in data and document conversion. Taking information in one type of format and transforming it into another format. Nobody does that better than DCL, and they have been doing it longer than anybody else in the industry. Continue reading ...

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Building E-Books: A Tool Overview for Technical Writers

As e-books become another option for publishing technical content, writers are faced with more choices among the tools to produce them. In my previous articles on e-book readers and formats, I noted the similarities between e-book formats and the online help formats that technical writers have been using for many years. In this article, I’ll look at some of the tools you can use to create EPUB books, the most common e-book format. I’ll also show how you can convert an EPUB to Amazon’s Kindle format. Continue reading ...