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Ethics and Artificial Intelligence for Workplace Writers

Written by Erika Konrad on May 14, 2023

NAU’s Erika Konrad sits down with Sgt. Joshua Lee to discuss the ethics of AI and chatbots in professional writing.

Speaking confidently at workshops and presentations

Written by Geoff Hart on March 30, 2023

Advice to those who speak at conferences or workshops from Geoff Hart

Users’ Advocate: Chaos Theory and Practice — Writers and Users in Agile

Written by Phil Davis on March 23, 2023

I’ve experienced some of the writer-friendly aspects of Agile, developed some coping strategies for the not-so-friendly aspects, and I’ve seen some of the benefits that Agile can bring to the user. I think that Agile helps me be a better users’ advocate.

Musical Chairs: Where you sit matters

Written by Phil Davis on February 23, 2023

Where is the best place for the users’ advocate to sit? The spot where a tech writer can create, curate, and deliver the most helpful documentation with the least effort. Phil Davis offers his insight.

Writing in a Regulated Environment – Medical Device Instructions for Use (IFU)

Written by Nancy Zacks on February 8, 2023

Finding and staying on the path of writing medical device instructions for use (IFUs), is not for every technical writer. Nancy Zacks offers advice on what’s at stake in the IFU niche.

Content Traceability and Standardization

Written by Connie Giordano on February 1, 2023

Content traceability and standardization are critical business objectives. Content creators must acquire the tools and build out processes to achieve them.

User Guide Template

Written by Connie Giordano on January 6, 2023

The User Guide (aka User Manual) provides the information and instructions needed to set up and use a product. A User Guide includes written and visual information (such as diagrams or screen shots) to assist the user in completing tasks associated with the product (or service), organized along functional or workflow lines.

Users’ Advocate: Getting Your Priorities Straight

Written by Phil Davis on December 22, 2022

Phild Davis offers experienced advice on juggling priorities when faced with competing agendas, multiple stakeholders and sometimes volatile management.

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