OpenText Launches Experience Suite to Provide an Omni-Channel Experience

OpenText™, the global leader in Enterprise Information Management (EIM), today announced the availability of its Experience Suite enabling organizations to design, develop and deploy rich omni-channel experiences that drive customer interactions anytime, anywhere, on any device, with any content. An integrated suite of products delivered through a common platform, Experience Suite manages media, web, social and interactive content to deliver a consistent user experience, while adhering to an organization’s information governance policies and regulatory requirements.

The Experience Suite is a platform to create, curate and manage media, web, documents, social and any other digital assets that need to be presented to an audience. Integration with OpenText ECM capabilities makes Experience Suite a unique platform for seamless, comprehensive information flows – creation, publication, distribution, analysis and archiving of content. Supporting a wide variety of content types and the flexibility to aggregate, personalize and individually deliver information to a specific audience member, Experience Suite enables a faster and more precise information flow throughout the organization.

The Experience Suite platform accelerates the ability to adapt information and offers secure, consistent and compelling interactions across multiple channels to address digital marketing, customer service, social communities and brand management initiatives.

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