Share Your Customer Service Stories

We all have had customer service experiences that stick with us. Really bad experiences lead to complaints and resolutions to “never do business with you again.” Really outstanding experiences bring kudos, “likes” and “+1’s” and probably more business. TechWhirl is a site devoted to trends and topics of interest to communication professionals, and we want to explore all the ways communications and content impact the customer experience. We invite you to submit a story on a bad customer service experience, or a good one, technology-related or not.