It should come as a surprise to no one that we all hate to read technical documentation. Not just our end users, but us technical communicators too. So it should also come as no surprise that, over the last year or two, requests for video tutorials (standalone or as companions to written documentation) have been at an all-time high. The major leaders in this space (Google, Apple, Adobe, and Cisco) have already dedicated huge resources to video libraries. If you’re not making (or considering making) at least some video tutorials, then you’re about to be left behind. Continue reading ...