TechWhirl: Technical Communication Recap for July 13, 2013

We’re getting all minimalist this week on our recap because frankly, it’s been a busy time and we want the articles to speak for themselves. This week we started exploring the world of Customer Experience Management, reviewed the top five magazine articles and found some of the best content management and tech comm articles on the Internet.

Articles for This Week

Does Your Company Really Care about Customer Experience? (Poll)

We’re gearing up for some serious Customer Experience Management (CXM) coverage around here and thought it was time to ask about your thoughts on CXM. Our question for this week is pretty basic: does your company really care about the customer’s experience? Take this week’s poll question

TechWhirl’s 5 Most Popular Articles for the First Half of 2013

Ranking the Top Magazine Articles on TechWhirl published between January and July 1. Our top five provided a glimpse behind the scenes at Yahoo!, talked about the trends in 2013, introduced a new Users’ Advocate, asked if one could be an agile writer on a team that wasn’t, and helped shine light on the black box that is content management systems.

Tech Writer This Week for July 11, 2013

In this edition of Tech Writer This Week we highlight a few upcoming conferences, help out a friend with a survey and do a weekly roundup on Technical Communications, Content Strategy and Customer Experience.

Have a great rest of the weekend!

TechWhirl

TechWhirl is the largest free online resource for Technical Communicators in the world. We offer articles, news and job opportunities for technical communicators. You can connect with us on Google+ which provides a more behind the scenes look at our motley operation.

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