CIDM Best Practices Conference 2019

In its 21st year, the CIDM Best Practices conference remains the premier annual conference for managers of information development. No other conference in the industry offers you the chance to meet so many managers with the same challenges and the best solutions.

By popular request, we’re offering a hybrid conference approach, combining a single and multi-track system to bring you together for overarching theme sessions, followed by simultaneous sessions for you to choose from based on the needs of your team. Other sessions give you the opportunity for one-on-one interaction with your peers to gather advice and best practices about the issues specifically on your mind, as well as some time to see short demonstrations of current projects and tools.

This year the Best Practices conference theme is The Measure of Success. “Am I successful?” asked every person ever. The answer, of course, depends on your definition of success and the criteria you use to measure it. CIDM is often asked for metrics that define the success of a technical communication department. How can managers determine if their teams measure up to industry norms? What data should they collect? What outcomes are most important?