Tech Writer This Week for October 4, 2012

Tech Writer This Week for October 3, 2012 – TechWhirl

TechWhirl’s Weekly Roundup of the best technical communication and technical writing posts on the web.

Storified by · Thu, Oct 04 2012 05:38:01

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For the first week of October 2012, Shevonne Polastre (chicwriter.com) wonders what the switch to Cambria and Calibri typefaces means for technical writers. Tom Johnson (idratherbewriting.com) analyzes Mark Baker’s guest post “The Paradox of Tech Comm” on TechWhirl and provocatively suggests “users don’t want to know that products have good help, because good help documentation implies the product is difficult to use.” Tom also shares a handy five-step process for creating video tutorials.

Courtesy of the STC Technical Editing SIG, Kelsey Berteaux tells us how she became an “accidental editor,” and Kelcie Sharp shares how she learned the ins and outs of technical editing on the job.

In the world of Content Strategy, Jim Marcolina (jimmarcolina.wordpress.com) talks about technical writers as information curators and defends the title of “curator.” The fine people at Scriptorium offer an excerpt of Sarah O’Keefe’s and Alan Pringle’s new book (ContentStrategy101.com) that discusses the widely held concept of low-cost documentation and why it’s wrong. Then they offer tips on developing technical content efficiently.

In a double-shot of User Experience, Steve Tengler (uxmag.com) gives us five user experience lessons from Tom Cruise. Yes, *Tom Cruise*. Then Doug Klein (uxmag.com) discusses the moments that don’t matter, as well as the ones that do. And Stefan Klocek (uxdesign.smashingmagazine.com) talks about fixing the broken user experience.

We wrap with Career and Life, where Shevonne Polastre (chicwriter.com) suggests using a voice-to-text app such as Evernote to remember your ideas. Ugur Akinci (technicalcommunicationcenter.com) talks about landing that first technical writing job, and why your title may not be “Technical Writer.”

Technical Communication

What Does the Switch to Cambria & Calibri Mean to Technical Writers?In business, people usually use Microsoft Word to create their documents. In the past, the typeface of choice was Arial for headings and …
Exploring the Tech Comm ParadoxIn another insightful post from Mark Baker, this one called The Tech Comm Paradox, Mark asks why there’s no market pressure for good docu…
How to Create Video Tutorials – A Five Step ProcessToday I received the following question about creating video tutorials: I’ve been asked to create a set of video tutorials for work. Howe…

STC Technical Editing SIG

The Accidental Editor | … Technical Editing SIG, a special interest group of the Society for Technical Communication (STC)by Kelsey Berteaux, Undergraduate Scholarship Winner I became a technical editor entirely by accident. Before I was ever interested in En…
Learning the Ins and Outs of Technical Editing | … Technical Editing SIG, a special interest group of the Society for Technical Communication (STC)by Kelcie Sharp, Graduate Scholarship Winner I first discovered my interest in technical editing during my undergraduate studies at the U…

Content Strategy

In Defense of the "Curator" MetaphorAdapted from a talk I gave on August 16th for the Northbay Business Referral Group. The term "curator" gets bandied about a lot lately. S…
The fallacy of low-cost documentation " Content Strategy 101In many organizations, management pays as little attention as possible to content. Content development is assigned to administrative staf…
Efficient technical content development " Content Strategy 101The process of creating technical information includes writing text, creating graphics, recording audio, and the like. A basic prerequisi…

User Experience

Five User Experience Lessons from Tom Cruise | UX MagazineAs previously said best by Steve Jobs, "The broader one’s understanding of the human experience, the better designs we will have." And th…
Moments that Matter … Moments that Don't | UX Magazine5 days ago … An approach that starts with a deep understanding of the moments that matter— the key trigger points for interacting succ…
Fixing A Broken User Experience | Smashing UX DesignYour organization will need to figure out how to unify the whole product experience, either by bringing the old products up to par with t…

Career and Life

Use a Voice-to-Text App to Remember Your Writing IdeasWhen you are a writer and/or blogger, one of the things that is a must is carrying a notepad around to jot down ideas that come to your h…
That Very First Technical Writing Job… | Technical Communication Center© Ugur Akinci That very first technical writing job is the hardest for most writers and non-writers who are new to the field. Once that t…

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