In this edition of Tech Writer This Week, we celebrate our third full year of new ownership, one of our favorite days and of course the best technical communication, customer experience and content strategy articles from around the web.
A few of the cards in this week’s deck:
- Customer Experience vs Customer Service
- If Content is King, Why Are Content Professionals Paid So Little?
- The Increasing Cost of Customer Services (Good Infographic)
Continue playing in this week’s Tech Writer This Week