Weekly Poll Archive

Does Your Company Really Care about Customer Experience?

  • Yes (59%, 42 Votes)
  • No (41%, 29 Votes)

Total Voters: 71

Start Date: July 8, 2013 @ 10:00 am
End Date: No Expiry

How do you prefer to spend your holidays (PTO or summer vacation)?

  • Unplugging and getting back to nature with a backpack, some hiking boots and a rugged GPS. (28%, 12 Votes)
  • Spending a week by the pool with a stack of good books and a never-empty pitcher of margaritas. (23%, 10 Votes)
  • Enjoying sand, sun, seafood, skiing and the wonders of sunburn lotion. (14%, 6 Votes)
  • Helping improve the world by volunteering and working for others. (9%, 4 Votes)
  • Doing something else (please tell us). (7%, 3 Votes)
  • Attending nerd-labeled events, like Space camp, Wordcamp, a hackathon, or a comic or sci fi convention. (7%, 3 Votes)
  • Returning to student mode by going on a safari, archeological dig, scuba dive, or exchange program. (5%, 2 Votes)
  • Cruising one of the seven seas with 3,000 of my closest friends. (5%, 2 Votes)
  • Indulging the danger junkie within (bungee jumping, parasailing, shark hunting, car racing, etc.). (2%, 1 Votes)
  • Running a marathon shopping spree. (0%, 0 Votes)
  • Spending a few days setting world records for consecutive roller coaster rides at the closest theme park. (0%, 0 Votes)

Total Voters: 27

Start Date: July 3, 2013 @ 8:30 am
End Date: No Expiry

What job title best explains what we do as professionals?

  • Technical Writer (28%, 23 Votes)
  • Information Developer (15%, 12 Votes)
  • Technical Communicator (14%, 11 Votes)
  • Communications Specialist (10%, 8 Votes)
  • Content Developer (10%, 8 Votes)
  • Information Designer (6%, 5 Votes)
  • User Assistance Specialist (5%, 4 Votes)
  • Something else (please do post your best title) (5%, 4 Votes)
  • Content Strategist (4%, 3 Votes)
  • Documentation Specialist (4%, 3 Votes)

Total Voters: 57

Start Date: June 24, 2013 @ 10:07 pm
End Date: No Expiry

What kind of content do you publish to your company blog(s)?

  • Blog posts that contain how-to information (19%, 5 Votes)
  • Marketing, promotional or other non-technical content (19%, 5 Votes)
  • Announcements of product releases (15%, 4 Votes)
  • Copy that accompanies tutorials or videios (11%, 3 Votes)
  • PDFs of user documentation (11%, 3 Votes)
  • FAQs (7%, 2 Votes)
  • Nothing. Another department handles web content (7%, 2 Votes)
  • Posts ghost-written on behalf of management (7%, 2 Votes)
  • Something else (please post a comment and tell us) (4%, 1 Votes)

Total Voters: 10

Start Date: June 18, 2013 @ 5:00 am
End Date: No Expiry

As a consumer, for what reason(s) do you visit a company's blog(s)?

  • I want tips, tricks or hints to help me use the product. (20%, 16 Votes)
  • I get information about updates or new products. (18%, 14 Votes)
  • I need to find out how to get support for a problem. (15%, 12 Votes)
  • I want links to videos or webinars on using the product (11%, 9 Votes)
  • I want to learn about how other people are using the product. (9%, 7 Votes)
  • I search for information on product recalls or safety issues. (8%, 6 Votes)
  • I want to know about discounts or promotions. (8%, 6 Votes)
  • Something else (please post a comment and tell us). (6%, 5 Votes)
  • I look for information to convince management (or the spouse) to make a purchase, (5%, 4 Votes)

Total Voters: 22

Start Date: June 10, 2013 @ 7:57 pm
End Date: No Expiry

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