Content Strategy Template
Written by Connie Giordano on February 21, 2017The content strategy template brings together key considerations for enterprise content that can support successful customer experiences and the achievement of organizational goals and objectives
Adobe FrameMaker Publishing Server: Create Once … Deliver Many, Many, Many
Written by Bernard Aschwanden on February 16, 2017Let people consume using the tools they WANT to use. Of course, this means you need to deliver multiple formats for multiple products to multiple audiences on multiple platforms! Holy multi-multiples Batman! This is where Adobe FrameMaker Publishing Server (2017 release) steps in.
Manager’s Notebook: Lightning-Quick Productivity from New Employees
Written by Alyssa Fox on February 7, 2017Put together a training schedule with the topics, trainers, and specific sub-topics to guide you through the new team member’s first several months on the job. Consider tools, processes, products, and teams as training areas for ramping up productivity.
TechWhirl First Look: Adobe Technical Communication Suite (2017 Release)
Written by Connie Giordano on January 31, 2017If you create content for traditional print or PDF outputs, build out in-app assistance, or develop customer portals that bring together training, self-help and other content, the Adobe Technical Communications Suite (2017 release) merits much more than just a passing glance.
The Help Files: Want a Work-From-Home Gig? Here are 8 Websites
Written by Craig Cardimon on January 30, 2017Getting an extra job used to involve getting home from your regular job, grabbing a bite to eat, changing your clothes, and then heading out again into the dark of night perhaps to staff a cash register at the local jewelry store. Enter the web.
Managing Content & Consumption: Online Communities Move Front & Center
Written by Connie Giordano on January 19, 2017as our sense of, and participation in, communities moves online, we need to ensure that we use the fundamentals to create, produce, and manage content within and among the communities we want to engage.
Linking Algorithms and Structured Writing
Written by Mark Baker on January 12, 2017Deflection points in the content, points in which the reader’s “next” may not be the thing that comes next in the linear order of the work. To support information foraging, we may need to deflect to other content or to a different way of finding information using linking algorithms.
Project Charter Template
Written by Connie Giordano on January 5, 2017A solid project charter lays out the 5Ws and 1H: What will be done; Why you will do it; When and Where will you do it; Who is responsible; and How it will be accomplished.
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