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UptoWork Content: Review Your Online Presence BEFORE Recruiters Do

Written by Craig Cardimon on November 30, 2017

I write these articles to help people get unstuck in their jobs or careers — to dispel that drowsiness — and my October column struck a chord with Victoria Sawtell, the Community Manager of Sawtell invited me to look through one of her site’s articles and review it for one of my columns.

Gender, Inclusivity & the Users’ Advocate

Written by Phil Davis on November 28, 2017

Gender issues have always been a big deal, but the recent dam-busting torrent has me asking: Does gender play a role in technical communication? If your users are trying to identify themselves in your content, why would you make your content gendered?

Writing–and Editing–to Reduce User Errors

Written by Geoff Hart on November 20, 2017

We must recognize that our readers are often distracted, stressed, fatigued, sick, or otherwise unable to focus their full attention on our manuscripts. This increases the risk of error. We can’t fix that problem. What we can do, whether writer or editor, is look for ways to eliminate certain common problems and minimize the likelihood of reader errors.

TechWhirl Fast 5: Understanding Plain Language and Simplified Technical English

Written by Connie Giordano on November 2, 2017

NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 introduction on Plain Language and Simplified Technical English, and how these trends impact technical communications and content creation.

October Job Hunt: Fall(ing) for Jobs

Written by Craig Cardimon on October 5, 2017

If you thought becoming a beach bum was a more exciting career move than stepping back into your office, maybe it’s time to reevaluate your job. Maybe it’s time to start looking for a NEW job.

Users’ Advocate: Keep it Short(ish), Beautiful

Written by Phil Davis on September 26, 2017

Documentation is a beauty pageant. Unless your doc is attractive and approachable, your users will not use it. A 418-page PDF of concepts and procedures is neither. No sparkly tiara and armful of roses for you.

Help! I have to present a writing workshop for my colleagues!

Written by Erika Konrad on September 19, 2017

I was talking with my team about how I was graduating with my degree in professional technical writing and a co-worker asked if I could give her some training. Then others on the team asked for training too. 

Manager’s Notebook: Is Work/Life Balance a Misnomer?

Written by Alyssa Fox on September 13, 2017

Some people prefer to let their professional and personal lives blend together, and some don’t. And neither choice is bad or good by itself.

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