LavaCon 2015: Video Game Lessons for Content & UX
Written by Ryan Minaker on November 10, 2015I have a tendency to sign up for anything with the words ‘video game’ in the title. This session was no different; however, what was surprisingly different was that I never expected to grasp that there is a direct relationship between the content strategy and UX for tax software and a few of my favorite video games.
Users’ Advocate: Lessons from the Honey-Do List
Written by Neal Kaplan on November 6, 2015I recently took a few days off between jobs. To make myself useful, I decided to add shelves to the garage, a straightforward house project that wouldn’t tax my skills. I was delusionally optimistic. But I’m going to use it as a learning experience.
Winning the Lottery Versus Getting Hit by a Truck
Written by Dan Goldstein on November 2, 2015When I think about disaster planning, I imagine people who know important things moving on to other jobs, and their knowledge is lost. One of the great underexploited skills of technical writers is the creation of internal documents that are crucial for that sort of disaster planning.
LavaCon 2015: Connections that Count & Career Relationships
Written by Lois R Patterson on October 31, 2015Alyssa Fox happily describes herself as an extrovert, and if there is anywhere that one is likely to see extroverted technical writers, it is at LavaCon. That’s one reason it is such a fun conference. Building relationships is about much more than superficial exchanges of information.
Style Guide Template
Written by Connie Giordano on October 26, 2015The Style Guide should serve as the final arbiter of questions that arise during the content development process, eliminating time-wasting debate on areas such as formatting, branding and usage, so that writers, editors and other content contributors can focus on creating high-quality content.
The Help Files’ October Special: LinkedIn Profile Picture Tips & Tricks
Written by Craig Cardimon on October 21, 2015They say a picture is worth more than a thousand words. They also say you can’t judge a book by its cover. Sad to say, one is more right than the other, especially on LinkedIn. I used to think that someone’s LinkedIn photo could be a casual affair, but …
Structured Writing: Writing in the Document Domain
Written by Mark Baker on October 13, 2015The simplest reason for moving to the document domain is to enforce media domain constraints that are hard to enforce in the media domain itself. In fact, one of the consistent patterns in structured writing is moving to the next domain to enforce, or factor out, constraints in the previous domain.
Tech Writer This Week for October 10, 2015
Written by Connie Giordano on October 10, 2015We do lots of planning, formally and informally, just to make it through from the first cup of coffee in the morning, to dropping off to sleep at night. Our employers and clients require lots of planning, using all sorts of templated, copyrighted, and embedded processes and documentation that may or may not resemble reality.
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