Users’ Advocate: Getting Your Priorities Straight
Written by Phil Davis on December 22, 2022Phild Davis offers experienced advice on juggling priorities when faced with competing agendas, multiple stakeholders and sometimes volatile management.
Editorial Calendar Template (cross-functional)
Written by Connie Giordano on December 8, 2022This Editorial calendar template lets team members see the status of content development within the overall user experience, and invites new ideas on reusing content to support all phases of buyer journey from awareness through consumption of the product (or service).
TechWhirl Fast 5: Content Strategy: All aboard!
Written by TechWhirl on September 12, 2022https://youtu.be/pxa0bpT1v8U TechWhirl’s next Fast 5 Hangout will focus on getting people on board with content strateegy. Sure, it’s a great topic at a conference and DITA for all is just right around the corner, but how do you get it started at your …
Crafting winning proposals
Written by Geoff Hart on May 18, 2022Photo by Afif Kusuma on Unsplash From writing funding proposals to crafting business cases, technical communicators often face the challenge of persuading someone to release money and resources to initiate or sustain a project. Whether or not there are …
Technical Writer Defined: Redux?
Written by Catherine Meyer on February 13, 2022Photo by Mediamodifier on Unsplash Have you thrown the term “technical writer” in the Google machine lately? I did, and here’s what I got: a tremendously large, rather lengthy, and word-packed statement from The Great and Powerful Wikipedia. …
The Seven Deadly Sins of Technical Communication
Written by Geoff Hart on December 29, 2021Photo by Elena Leya on Unsplash Written communication can fail in oh so many ways. The worst of these ways result from what I call the seven deadly sins. Avoiding them reduces this risk, though there are enough other sins (not to mention the sins of ot …
Reduce the risks of “planning to fail” by engaging a technical communicator
Written by Geoff Hart on September 3, 2021Photo by Headway on Unsplash One of the less common but more important roles we technical communicators take on involves the creation or revision of planning documents (plans for short). Unfortunately, plans are often poorly written. Government plans a …
Working from Home (WFH): a Grand Distraction?
Written by Catherine Meyer on August 13, 2021Catherine Meyer was planning to conquer the WFH world and found at least five million things to distract during a workday in the smallest room of the house .
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