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Memorable Product Documentation: Following DYI Instructions with Mom

Written by Erika Konrad on May 18, 2021

NAU’s Erika Konrad recounts a fond memory of her Mom, and an early encounter with DIY instructions.

Avoiding Passive Voice

Written by Nathan Richardson on March 10, 2021

Photo by Wynand van Poortvliet on Unsplash When thinking about writing, we often think about grammar, spelling and punctuation. We might struggle over compound forms or when to use a semicolon. But it’s easy to miss another important element: voice, an …

The Secret Structure of Police Reports: How Investigators Use Artificial Intelligence in Police Writing

Written by Sgt. Joshua Lee on January 31, 2021

Today’s law enforcement agencies are transitioning to the third generation of RMS software. RMS 3.0 technology that includes AI and ML features.

Real Ways to Earn Money Online Is Exactly That

Written by Craig Cardimon on November 27, 2020

Craig Cardimon reviews a website dedicated to find legitimate paid work online.

LavaCon UX Review: Case Studies, Content, and Metrics Impact Every Part of Business

Written by Jennifer O'Neill on November 19, 2020

Jennifer O’Neill recaps the highlights of LavaCon UX, with a focus on case studies, metrics, and bridging coent silos.

What (left) handedness has taught me about implicit biases and how to address them in content delivery

Written by Nathan Richardson on November 2, 2020

We can use a number of ways to learn about our implicit biases and how to work to get past them, and looking at handedness offers a good starting place.

Built In: A Promising New Job Search Site with Some Rough Edges

Written by Craig Cardimon on October 25, 2020

By now you know about LinkedIn, Indeed, Glassdoor, Monster, and umpteen other job-hunting sites. If you haven’t heard of Built In, here’s an introduction.

Poll Question: Does your job title reflect your responsibilities?

Written by Lyndee Gardner on September 1, 2020

I’m guessing that when most of you read through the title of this article, you silently nodded your head in frustrated understanding. The following scenarios might be right up your alley, check them out and as an exercise in comradery, let us know in t …

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