Illusions can be visual or written
Our week is happily near its end and with that end comes our opportunity to share some of the best of the Customer Experience, Content Management and Technical Communication web. [insert somewhat witty copy here – no we’re serious, add it to the comments on how your week has been and how you’d fill out this part and we’ll update with the writing and credit for the piece appropriately]
Some highlights from the writing week
- tcworld looks at Simplified Technical English
- Neal Kaplan asks and answers the question many of us wonder, Why isn’t the documentation team part of customer support?
- Usability isn’t just for screens, but bricks and mortar companies too.
These articles and quite a few more are all just a click away in Tech Writer This Week.
