Our week is happily near its end and with that end comes our opportunity to share some of the best of the Customer Experience, Content Management and Technical Communication web. [insert somewhat witty copy here – no we’re serious, add it to the comments on how your week has been and how you’d fill out this part and we’ll update with the writing and credit for the piece appropriately]
Some highlights from the writing week
- tcworld looks at Simplified Technical English
- Neal Kaplan asks and answers the question many of us wonder, Why isn’t the documentation team part of customer support?
- Usability isn’t just for screens, but bricks and mortar companies too.
These articles and quite a few more are all just a click away in Tech Writer This Week.