Prepare for a Challenging Content Management Swim

Alan Porter has an extensive background in technical communications, so I was thrilled when I learned his recently published book, The Content Pool, spoke to the exact topic I was struggling with at work, knowledge and content management and providing an ROI to senior executives. I was eager to get started, but I struggled with the book’s length and unfriendliness to someone on the job trying to get the gist and apply/implement it. Continue reading ...

Book Review: Insider’s Guide to Technical Writing

The Insider’s Guide to Technical Writing, by Krista Van Laan, was inspired by The Complete Idiot’s Guide to Technical Writing,” which she co-authored with Catherine Julian and published via Alpha Books in 2001. The Idiot’s Guide drew fire from those who were disenchanted by the phrase “complete idiot” in the title. Several names were up for discussion on the TechWhirl email discussion list last summer. The Insider’s Guide won, and rightly so. Continue reading ...

Book Review: Wiki: Grow Your Own for Fun and Profit

My boss sent me on a Quest to reorganize the Company wiki. Before I started, I set out to arm myself with success stories from others who had gone on before. Fortunately for me, XML Press had just released a new book on the subject. A couple of emails later, and I had in my hot little laptop one of the first ePub releases XML Press ever published. With the book Wiki: Grow Your Own for Fun and Profit, Alan Porter set himself an ambitious goal: To introduce the concept of wikis and the benefits a wiki provides without losing his reader in a maze of technology. Continue reading ...