I believe telecommuting is more than merely a benefit conferred to me by my job function and my seniority. It’s a powerful tool in my tech-writer arsenal for delivering good content to my users and ensuring user success. Continue reading ...
Tech Writer Today Magazine
Technical writing and technical communications news, articles and resources for technical writers and technical communicators.
Tips & Tricks: Making Microsoft Word Work for You
In Microsoft Word, you can combine innocuous basic tools to accomplish surprisingly large tasks—to make Word work for you, not against you. Geoff Hart illustrates using Macros to streamline your process to validate citations. Continue reading ...
Evaluating Writing Samples: Strategies for TechComm Hiring Managers
When you hire a technical communicator, you'll need to evaluate writing samples. Here's some guidance, and a template, on how to accomplish an objective review of a candidate's true abilities. Continue reading ...
The Help Files: Digging into Google Drive and the G Suite Apps
Craig Cardimon digs into find out everything you wanted to know about Google Drive but were afraid to ask Continue reading ...
Editorial Calendar Template (cross-functional)
This Editorial Calendar template lets team members see what content needs to be created or reworked to address the overall user experience, and invites new ideas on reusing content to support all phases of buyer journey from awareness through consumption of the product (or service). Continue reading ...
Technical Content Foundations: What is Data Visualization?
Data visualization involves two key concepts: big data, and summarizing results in a visual format. And both of these concepts support more effective content creation. Big data refers to the systems used to collect a great deal of unstructured information as data points. Most often, the organizations collect this data about customers and clients and […] Continue reading ...
Zombies, Cockroaches, and Technical Writers
A good technical writer can still walk into a Klingon transporter room or King Arthur’s trebuchet workshop, do a few interviews, take a few notes, document the systems, and recommend some improvements. Continue reading ...
Employer-provided Educational Assistance
Most organizations view tuition assistance benefits as critical for attracting the best pool of candidates for new hiring, for increasing the retention of current employees, and as a means of promoting employees who take advantage of the benefit. Continue reading ...
The Help Files: How to Start a Consulting Business
Monday mornings are bad. Ask the Carpenters, who sang about it in 1971, or most anyone who commutes to work in an office. There are certainly pros to running your own business. But you also need to remember the cons too. Continue reading ...