Content Management Systems

This TechWhirl area offers answers to a wide range of questions about content management systems: what they are—and aren’t, why you may need one, and how to figure out which kind of system you need. Our goal is to arm you with the knowledge you need so that you can build a business case, calculate ROI, select, and implement a content management system (CMS) that will meet your organization’s needs. From beginner to expert, you can find what you need here.

sharepoint-manage-content

Can SharePoint® Manage your Content?

If it seems that Microsoft® SharePoint is nearly as ubiquitous as Word and Windows, it’s because SharePoint implementations are a major factor in IT project expenditures today. In fact, if SharePoint were a standalone company, it would rank in the top 50 software companies in the world. It should come as no surprise that executives concerned about the management of technical content often wonder if technical publications in XML can be managed well using Microsoft SharePoint. Continue reading ...

content management system maturity model

Assessing the State of Your Content: Applying the Content Management System Maturity Model

Before you can decide how you can improve your content management practices and get on the road to implementing or enhancing your content management system solution, you need to assess where your organization stands—what kind of content do you have, where is it located, and how is it currently managed? Answering these critical questions is essential to determining your content maturity. Continue reading ...

Best Practices for CCMS File Naming Conventions

No matter how much technology advances, how to name files for easy organization and retrieval seems to be a perpetual challenge. One of the inevitable decisions to make when creating your content strategy is to develop a file naming convention for your thousands or millions of topics, graphics, maps, documents, and snippets you may end […] Continue reading ...

Organizing Your Content: Ditching Folders in Favor of Content Tagging

Content Tagging Best Practices Authors’ note: This best practice article applies to both enterprise content and technical communication content. Think about these content tagging best practices when organizing content in shared drives, CMSs, or SharePoint. Technical communications content in CCMSs is also specifically addressed at the end of the article. The single, biggest mistake we […] Continue reading ...

Content Management System Litmus Test

Executives, managers and content management workers (marketing, technical communications, public relations ... anyone who works with a lot of content on a daily basis) often wonder if they really need a content management system (CMS). We recommend using this content management system litmus test to determine if your company could benefit from a (component) content management system. Continue reading ...

ROI- content management systems business case

Convincing Management: Content Management Systems Business Case

If management hasn't come looking for answers to questions about how to effectively manage all the content floating around your organization in social media, documents, emails and information in various electronic file cabinets, it’s probably just a matter of time. The best thing you can do now is start preparing a content management systems business case. Continue reading ...

content management system

Types of Content Management Systems Explained (CMS, DMS, CCMS, ECMS, and others)

After the first twenty times you ran across the terms “CMS” or “content management system,” you probably jumped to a conclusion about what people mean by it. Or you search for the term online and get a list of one of the types. In all likelihood, the list you retrieve on a search engine won't include many examples of the kind of content management system you may need to manage technical content for your organization. Continue reading ...