content management system maturity model

Assessing the State of Your Content: Applying the Content Management System Maturity Model

Before you can decide how you can improve your content management practices and get on the road to implementing or enhancing your content management system solution, you need to assess where your organization stands—what kind of content do you have, where is it located, and how is it currently managed? Answering these critical questions is essential to determining your content maturity. Continue reading ...

Metrics, Goals, and Thinking Quantitatively

Traditionally, some technical communicators and other content creators shy away from an engineering approach, sometimes arguing they are artists who should be untroubled by quantitative concerns. But several speakers that I've heard at LavaCon have focused specifically on the importance of thinking objectively and quantitatively. Continue reading ...