Fiona Hanington is an information architect and certified IP Networking Associate for Ericsson. She has worked as a technical writer and editor in the telecommunications and high-performance computing domains since 1996.

Fiona is also pursuing a Master of Library and Information Studies degree at the University of British Columbia.


Can I Be an Agile Technical Communicator When My Team Is Not?

I work for Ericsson, a large multi-national company, and we're in the process of moving the software development framework in our business units to what is known as Agile development. Some units are there already. Others, like ours, are just starting to look into it. I don't know exactly when my team will make the transition, but I recently went through some training and was inspired to begin the journey towards being an Agile technical communicator. Continue reading ...