Tracy L. Taylor has 17 years of technical writing experience, mostly as a writer and manager at large ERP software companies in Northern California and Denmark. She is now driving a DITA implementation at a small Seattle area company that designs and supplies auxiliary hydraulic kits for excavators. The company dynamically delivers customized installation instructions including assembly illustrations for each order every day!

She loves gadgets and sleeps with her new iPad Air. You can follow her on @ipsque.

Every Page is Page One: Topic Based Authoring for Tech Comm and the Web

Mark Baker’s position is that any page or topic on the web or in Internet help content could be the first one that a user sees-Every Page is Page One. Therefore, each topic must stand alone and provide enough context to be understandable without reading any other topic. Creating these “EPPO” topics takes a shift in thinking for many writers. Continue reading ...