TechWhirl’s Top 12 Technical Communication Articles of 2012

Another busy year comes to a close here at TechWhirl. The members of our Special Writers Group have a simple job description: write stories that matter to technical communicators, whether they read the discussion list or are otherwise occupied. The most popular TechWhirl technical communication articles of the year reveal a readership interested in both the big picture and the more practical. Continue reading ...

Technical Communication Poll: Content Consumption Preferences

Back in the old days, when I was a student in mass communications, I recall a professor discussing the fact that everyone has an opinion about advertising. We're all exposed to thousands of commercial messages in any given day, across every possible medium, and with all that exposure we're bound to have an opinion or two about those messages--at least the ones that cut through the clutter. Given the prevalence of assumptions about how customers don't read the documentation, it's pretty likely that everyone has an opinion about technical communication content as well. Continue reading ...