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Users’ Advocate: We Have to Treat the Buyer as a User

Users' Advocate | usability / UX | Mark Baker

technical communication and accessibility

Interview with Brenda Huettner: What Every Technical Communicator Should Know About Accessibility

Related Fields (Content Ecosystem) | Americans with Disabilities Act / Brenda Huettner / usability / WAI-ARIA / WCAG | Samantha Miranda-Hess

A (Re)Fresh Perspective on Practicing Technical Communication

Business Leader Interviews | CowTC / Leah Guren / usability / user assistance | Julie Grady

TechWhirl Sphere 300dpi

Tech Writer This Week for May 17, 2012

Comms and Content Round-Ups | findability / Tech Writer This Week / usability | Craig Cardimon

LavaCon_Leader_Interview-sm

Information Architecture: Goals, Empathy, Projects & Brown Dirt

Customer Experience Management | goals / Industry Interviews / information architecture / LavaCon Conference / usability / User Experience | Lois R Patterson

usability-design

Usability and User Experience: Related but Different

Customer Experience Management | flow / interaction design / psychology / technical writer / technical writing / usability / User Experience | Silvia Zimmermann

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