Adobe TCS 2017 Content Tools & the Customer Experience: A Fast 5 Interview with Stefan Gentz
Written by Connie Giordano on April 7, 2017As the global evangelist for the Adobe Technical Communications Suite, Stefan Gentz talks with a lot of content professionals working with companies large and small in every part of the world. He recently sat down with TechWhirl for a Fast 5 interview …
Introverts: Powerfully Quiet and Quietly Powerful
Written by Craig Cardimon on March 29, 2017As introverts, we can learn to function and succeed quite well on this loud planet. How so? You might ask. I found a few answers for you right here, in the Help Files issue for introverts.
The Alt-doc: Unconventional Docs and Users
Written by Phil Davis on March 22, 2017Frankly, the workday isn’t always so majestic and the goals and motivations not always so clear cut. Sometimes I have to apply some creativity in my role as users’ advocate and create content for unconventional users whose definition of success is even less conventional–an alt-doc universe.
Adobe TCS 2017 & the Tech Comm Ecosystem: A Fast 5 Interview with Joe Welinske
Written by Connie Giordano on March 16, 2017In our recent Fast 5 interview, Joe Welinske assessed the Adobe Technical Communications Suite (2017 Release) and how the tools we use impact our work in tech comm, user assistance, and related fields.
Dammit, Siri, Just Fit the Table of Contents on One Page!
Written by Dan Goldstein on March 14, 2017These tasks don’t require incisive editing or the creation of new content. They’re all just manipulations of existing text to make it best suit the reader’s needs – exactly the kind of thing your boss or editor might ask you to do.
From RoboWhat to RoboWow: A Tale of RoboHelp 2017
Written by Kevin Siegel, COTP, CTT on March 6, 2017She was intrigued. Her company spent thousands of dollars each year printing those pesky manuals. With every dollar precious, saving money was a company mandate. Perhaps this RoboHelp thing might be worth something after all.
Should You Upgrade to Adobe FrameMaker 2017?
Written by Jang F.M. Graat on February 28, 2017The Adobe FrameMaker (2017 release) gets high praise from expert users. Whether or not to upgrade depends on your current requirements, but for many, the new Project Manager feature alone will be worth the price.
LinkedIn Desktop Redesign: Time to Clean Up Your Act, er, Profile
Written by Craig Cardimon on February 27, 2017In the latest edition of The Help Files, Craig Cardimon catches up on the buzz surrounding the LinkedIn UI update, along with ways to do your own update to your profile and catch some buzz of your own.
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