So You Want to Document APIs …
Written by Lois R Patterson on July 26, 2016It’s hard to keep track of how many times APIs (Application Programming Interface) shape our experiences per day, or even per hour. Even embedding a YouTube video in a WordPress blog post counts as using an API. So it’s no wonder that the need to document APIs is a growth area for tech comm.
Specs, Lies, and Videotape: Document Control for Movies
Written by Dan Goldstein on July 18, 2016The thing is, I work in medical devices: If version A accidentally refers to the patient’s elbow as “that bendy thing in the arm,” you can see why it would be crucial to make sure everyone’s using version B.
Users’ Advocate: Better To Be Useful than Admired
Written by Phil Davis on July 5, 2016Given the flash and glamour of external users and the cash and validation they represent, it should be no surprise that internal users are often neglected by comparison. I’ve always found this gap sadly perverse.
Adobe Launches XML Documentation Add-on for Adobe Experience Manager (News)
Written by Adobe on July 4, 2016Adobe enters DITA CCMS space with XML Documentation Add-on for Adobe Experience Manager
The Help Files: Wanna Bring Home the Bacon?
Written by Craig Cardimon on June 30, 2016The word “resume.” It’s a black and white word—a dichotomy. It symbolizes both good and evil. It’s the Kylo Ren and the Han Solo of the job-seeking universe. How can this be? Just one three-syllable word can do all this?
Using Design Thinking When Creating User Assistance
Written by Sophia Marx on June 28, 2016The design thinking process is usually aimed at creating software solutions, but I learned how to adapt it to create user assistance solutions for our users. The team offers different points of view that are used to look at new ways to solve old problems.
Manager’s Notebook: Helping Team Members with Professional Development
Written by Alyssa Fox on June 8, 2016Who here wants a less than optimal team? Not me. I owe it to myself, the other team members, and the company to manage my team for optimal performance, so we can recognize the benefits of having motivated, knowledgeable, and forward-thinking employees.
[Sponsored Post] Adobe & Larcier Group – Automating Legal and Professional Publishing
Written by TechWhirl on June 5, 2016[Spoonsored Post] Adobe Systems work with Larcier Group to automate legal and professional publishing.
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