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Fear Itself

Written by Michael Munkvold on October 31, 2014

The creature lurched toward him. Richard felt another fit coming on; this was like living in one of his many nightmares. His heart pounding, Richard bolted into the car and slammed the door. It didn’t lock all the way, however, and Richard watched in slow-motion horror as the thing grabbed the door handle and forced itself halfway inside the car.

Useless Assistance: Halloween Edition

Written by Edward Smyda-Homa on October 31, 2014

Spooky sounds, possessed babies, phantom screws, haunting glows, and dried blood. Even good instructions can’t ward off the evil spirts of Halloween!

The Zombie Project Manager

Written by Craig Cardimon on October 31, 2014

Someone was hammering the keyboard. We quietly entered. I flipped on the light. There was John. Or what used to be John. He looked like some rotted corpse from the TV series “The Walking Dead.” Years in the corporate environment had deadened him. He looked like a sleepwalking zombie.

Assembling an Effective eLearning Project Team

Written by Chris Denman on October 28, 2014

Summer Replay: Good project managers know that assembling an effective team is not a plug-and-play proposition. Slotting available resources with specific technical expertise into the right roles is the easy part, but elements such as personality, communication skills, and professional priorities must also be considered.

LavaCon Session: Edwina Lui on the Goldilocks Approach

Written by Mark Baker on October 27, 2014

By all the rules they teach you, Edwina Lui’s presentation at LavaCon 2014 should not have worked: There was simply too much information, and Lui talked much too fast. But for a presenter with the right gifts, the rules are clearly wrong, because Lui pulled it off admirably. Sometimes, too big is just right.

Recognizing the Value of Content-driven customer Experience: Content Science and Cisco Systems among Top CERA Honorees

Written by Stacey Plowright on October 24, 2014

The first annual Customer Experience Recognition Awards (CERAs) were presented at a luncheon ceremony at the Hilton DoubleTree in San Jose, California. A highlight of the Information Development World (iDW) conference, the CERAs recognized achievement in the same key areas as this multi-discipline conference “dedicated to helping organizations create exceptional experiences centered around content.”

TechWhirl: Technical Communication Recap for October 24, 2014

Written by Connie Giordano on October 24, 2014

The last two weeks have put the “whirl” in TechWhirl, and it’s been pretty darn cool if I do say so. We have been privileged (a bit jet-lagged but privileged nonetheless) to take very active part in LavaCon 2014, and Information Development World. And we finish up this run inspired, engaged, and completely jazzed.

The Help Files: Recruiter Special

Written by Craig Cardimon on October 21, 2014

Like Harold Ramis and Bill Murray in “Stripes,” you, too, have finally figured out that you need to call in some kind of help. But, unlike the guys in the film, you can’t just walk into a job recruiter’s office and tell them how willing you are to learn and get all signed up. Those headhunters need to find you.

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