TechWhirl headed in a number of different directions this week, so depending on what you entered in your personal research/reading GPS, you may have found yourself exploring big data, DITA adoption, tips and tricks for surviving the work world, or a review of Mark Baker’s book, Every Page is Page One. That’s in addition to news and the current poll question on measuring quality in technical content.
Of course if you’re hiking through the email list and community forums, you could easily be distracted by discussions on bars—not the imbibing kind, but navigation aids to Windows and iOS apps. Style also is the topic of much debate on the list, but you don’t have to know the difference between Dolce and Gabbana, Gucci, and Christian Dior to participate. You can wax poetic over MMoS, Apple, Chicago or AP. Head over to our very own project runway and register for the forum or subscribe to the email list. Don’t forget to check out the archives for a little historical perspective on style, location, and all things tech comm.
Turn left or right in 3.4 miles, and then have a great weekend,
-Connie and the gang at TechWhirl
Helping people cross bridges and find the best community articles on technical communication and customer experience management.
No matter how enthusiastic you and your team might be, DITA Adoption is not something you can accomplish overnight. DITA adoption is a major investment of time and effort, requiring careful planning and implementation, as well as management support and participation.
Everyone can use a few tips from time to time on dealing with work issues, general life issues, and the seemingly ever-present need to job hunt. So here’s this month’s collection of fresh and evergreen ideas.
To get out of the mindset of measuring the wrong things or nothing at all, it was fortuitous for me to spend time in the Measurement and Analysis track at ICC and learn how modern applications of data and measurement can improve user experiences and build better relationships.
I had high expectations when I picked up my own autographed copy of Mark Baker’s “Every Page Is Page One” at LavaCon 2013. I even picked up a second copy for the local STC chapter to give as a raffle prize at the next program meeting. Then I was asked to review the book for TechWhirl.
In content management and tech comm circles, we talk a great deal about quality–of writing or content creation, and outputs–but we have a hard time defining it, much less measuring it. Customers recognize quality, and a lack of it, and respond with their wallets, so quality matters to the folks in the corner offices.
Technical Communication News:
- Acrolinx and MadCap Software Announce Partnership and Product Integration
- eXact Learning Solutions and Tribal Sign Distribution Agreement
- EAC Acquires the Arbortext Business Unit of TerraXML
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