TechWhirl: Technical Communication Recap for September 27, 2013

technical communication recap for July 5Another big week of doings throughout the world of technical communications and content management (and other worlds too, but mentioning that would be off-topic). TCUK looks like a smashing success, good help from Craig Cardimon, an FAQ template from Rachel Houghton, and a poll question on copyright traps in the world of technical content. And that’s just on

Our new community forums are chugging along, adding some great new voices, and engaging some we already respect. The big news here is that we are moving up our timeline to migrate the email discussion list to the community forum platform.  By this time Monday, commenting and the list will be living together as one big happy, cantankerous and occasionally contentious family.  Many thanks to Techwr-l founder Eric Ray for his invaluable assistance in converting from the old platform to the new. He’s mastered the dark art of the old platform, and has already made it all look easy… even if it isn’t.

Have a great weekend!

-Connie and the gang at TechWhirl

 Tech Writer This Week

Tech Author This Week for September 26, 2013

This week is a special edition of Tech Writer This Week. Summaries and Tweets from the 2013 Technical Communication UK Conference.

 help files: resume tips,

The Help Files: Resume Tips, Personality Types, Pinning, and Gmailing

Here’s my latest collection of hints for making your work life more productive, no matter whether your office is in a cubicle farm, in your car, or even on your couch.

 Template Tuesdays

Template Tuesdays: FAQ Template

The FAQ (Frequently Asked/Answered Questions) delivers content to users/customers that addresses the most common information needs on using the products or services produced by the organization. Most often delivered via a website, the FAQ uses a Question and Answer format designed to be easily findable and quickly consumed.


Using Copyright Traps (poll)

Usually when I hear technical writers talking about plagiarism, they’re riffing on job candidates who’ve stolen items to include in their own portfolios. But, anyone with the duties of writer or editor in their daily workload should be considering intellectual property issues, specifically copyright infringement and plagiarism, on the content they publish. Do you use copyright traps?


TechWhirl Third Annual Tech Comm Halloween Horror Stories Festival

Technical communicators are invited to share their encounters with the macabre mechanics of corporate existence, both real and imagined, in TechWhirl’s Tech Comm Halloween Horror Stories Festival

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