content management roles

Technical Communication Poll: Roles in Enterprise Content Management

It's trendy, it's controversial. And it appears to be "the next big thing" that will impact the field of technical communication. Content management at the enterprise level, in some ways, is a no-brainer. Reduce the time and effort it takes to create and maintain content for all the various stakeholders of any organization, and the benefits are tremendous. And technical communicators are best suited to this enterprise content management stuff, right? Continue reading ...

top 12 technical communication articles 4

Integrated Technical Communications: A Map to Better Understanding

Technical communications overlaps with all the other fields involved in the software development lifecycle and often our job objectives dovetail with the business analysts, interaction designers, software architects, product managers, marketing specialists, and so on. Integrated Technical Communications (ITC) defines an approach that supports the business side as well as the technical side of product development. Professionals focused on these disciplines can create ITC Mall Maps to increase visibility to key audiences and demonstrate strategic value to the organization. Continue reading ...