Managers’ Notebook: Working with Your Peer Managers

The unfortunate reality we face is one where organizations are divided into silos by functional area (development, sales, testing, content development), but working closely with your peer managers can blur the lines of the silos in beneficial ways. Success in your role is not possible without successful interaction with your peers. Continue reading ...

Gilbane Boston 2012 Features Cutting Edge Content Management and Digital Publishing

The Gilbane Boston Conference, from November 27-29, 2012, is nearing its early registration deadline of October 31, 2012. The conference presentations are tailored for professionals in marketing, IT, business units, and internal functions with the following four tracks: Customers and Engagement; Colleagues and Collaboration; Content Technology; Web and Mobile Publishing. Continue reading ...

top 12 technical communication articles 4

Integrated Technical Communications: A Map to Better Understanding

Technical communications overlaps with all the other fields involved in the software development lifecycle and often our job objectives dovetail with the business analysts, interaction designers, software architects, product managers, marketing specialists, and so on. Integrated Technical Communications (ITC) defines an approach that supports the business side as well as the technical side of product development. Professionals focused on these disciplines can create ITC Mall Maps to increase visibility to key audiences and demonstrate strategic value to the organization. Continue reading ...

The Changing Landscape of Technical Communication: Tips and Tricks for Staying Relevant

If there’s one thing that all technical writers can agree on, it’s that we never always agree on anything. Agreed? Moving from that logical quagmire into another one: I think we can also all agree that this rapid rate of technological change is having a large impact on our professional lives. What kinds of technological change am I talking about? Mobility, speed and bandwidth and connectedness from the use of social media. Time to develop good strategies for adapting to technology and workplace changes. Continue reading ...

iFixit Launches Dozuki to Modernize Business Documentation

iFixit, maker of the world’s most popular service documentation site, today announced the immediate commercial availability of Dozuki, a new service that lets organizations create business documentation that teaches people how to do real things. With Dozuki, iFixit extends its collaborative repair and instruction platform to the business world. iFixit also announced that it has launched Dozuki as a new business division. Continue reading ...

IntraLinks Connect™ for Enterprises Supports Control and Compliance in Enterprise Collaboration

IntraLinks Holdings, Inc. , a leading provider of critical information exchange solutions launched IntraLinks Connect™ for the enterprise, an enterprise-grade platform to enable sharing of content and collaboration with business partners beyond the firewall while maintaining adherence to corporate control, security and compliance requirements. Continue reading ...

MeetingKing Web-Based Meeting Workflow and Documentation Tool

Paracas Solutions announced the availability of MeetingKing, a new web-based solution to manage and document in-person and remote meetings.  MeetingKing replaces the typical combination of email, word processing and task management tools with a single tool “built around the natural workflow of meetings.” The application captures and archives notes, tasks, and documents and automatically compiles […] Continue reading ...