review northern voice

Conference Review: Northern Voice

Northern Voice is a blogging and social media conference, held in Vancouver every late spring since 2005 that attracts a host of prominent and not-so-prominent bloggers, social media experts, and journalists, and some who wear all three hats. It's “Canada’s first weblogging social media conference.” Even if Northern Voice is not about technical writing per se, it is about writing and it is about technology, so there is much that technical writers can find of interest. Continue reading ...

Monitoring Social Media for Documentation Customer Feedback

Yes it's possible to use social media as an effective way to get feedback on documentation, and it doesn't have to be a horror show. Rhyne Armstrong's LavaCon 2012 on social media monitoring paid tribute to horror film classics while offering an in-depth discussion of various methods and sites you can use to help the documentation team improve products, your department's awareness, and your value to your customers and organization. Continue reading ...

The Changing Landscape of Technical Communication: Tips and Tricks for Staying Relevant

If there’s one thing that all technical writers can agree on, it’s that we never always agree on anything. Agreed? Moving from that logical quagmire into another one: I think we can also all agree that this rapid rate of technological change is having a large impact on our professional lives. What kinds of technological change am I talking about? Mobility, speed and bandwidth and connectedness from the use of social media. Time to develop good strategies for adapting to technology and workplace changes. Continue reading ...

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Pinterest: What My Mother Can Teach You About Content Strategy and Technical Communications

I was talking with my mother last week, and she mentioned that she’s enjoying gathering and sharing pictures of boxer puppies on Pinterest. I said “On what?” I had no idea what she was talking about. It’s not often that my mother gets the jump on me in the internet realm, but she certainly did this time. So I looked into it. Being a content strategist with more than a passing interest in technical communications, I’m afraid I looked at it from a somewhat unique point of view. The result? This article. (Thanks, Mom!) Continue reading ...

Alfresco Software Releases Enterprise 4 Content Platform

Alfresco Software announced the general availability of its Alfresco Enterprise 4 content platform, marking the release as its "the first step in a new approach to content management that equips organizations such as technical communications and technical writing teams to address the needs of today's mobile, social and global workforce. Alfresco calls this approach cloud connected content." Continue reading ...

Business and Technical Communication News by TechWhirl

Tech Writer This Week: January 5, 2012

Every week, TechWhirl reviews and collects eye-catching posts, industry news and anything that we like from technical communications (and beyond). The first week of 2012 features multiple items on social media and tech comm, content curation, writing and editing tips, gadgets, and resolutions for the new year. Continue reading ...

LavaCon Session Summary: Lightning Talks – Multiple Speakers

The LavaCon 2011 Lightning Talk session comprised six speakers, chosen to present in random order, who had ten minutes to present a topic of interest that is important in the field technical communication, including social media, wikis and XML, performing demos, certification, and the future of the field. Similar to the lightning talks at the STC Annual Summit in 2011, the LavaCon Lightning Talks took place without the strict ten-minute time period, twenty slide limit, or automatic advancing of slides. Continue reading ...