business case

Content Strategists: A Call to Action

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When I attended the recent Virtual Conference by the STC, I was left thinking, “Geez, we Content Strategists keep talking to technical communicators and budding content strategists about making sure we deliver the right content to the right people on the device of their choice (and that’s great)—but are we talking to the right people?” Continue reading ...

technical communication recap

TechWhirl: Technical Communication Recap for February 1, 2013

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Try to keep up with frequent and severe turns of weather that Mother Nature throws at us. I keep changing up between flip-flops, galoshes and snow boots, and I never seem to synch up with the actual weather. Now with January, our look at trends and education is now behind us, But it should set the stage for our look at how and When Worlds Collide in February. Continue reading ...

Let’s Chat About Instant Messaging

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Sometimes the reasons for and against instant messaging in the workplace are less than clear and seemingly arbitrary. Strong and sensible policies regarding electronic collaboration can alleviate the concerns and set the right tone. Take the case of Greg and Laura. Greg’s a project manager wanting to make sure his far flung team can hit […] Continue reading ...