Users’ Advocate: Keep it Short(ish), Beautiful
Written by Phil Davis on September 26, 2017Documentation is a beauty pageant. Unless your doc is attractive and approachable, your users will not use it. A 418-page PDF of concepts and procedures is neither. No sparkly tiara and armful of roses for you.
Manager’s Notebook: Is Work/Life Balance a Misnomer?
Written by Alyssa Fox on September 13, 2017Some people prefer to let their professional and personal lives blend together, and some don’t. And neither choice is bad or good by itself.
Statement of Work (SOW) Template
Written by Connie Giordano on August 31, 2017The Statement of Work (SOW) template provides the details necessary to ensure successful delivery of a project. Because it specifies timelines, deliverables, and responsibilities, it minimizes the risk of scope creep, helps ensure that all stakeholders understand how the project will proceed, and manages expectations between the client and the vendor delivering the services.
MDSAP, ASAP: An Accidental Opportunity for Tech Writers
Written by Dan Goldstein on August 16, 2017Depending on where you want to sell your medical device, you can have quite a parade of auditors and inspectors walking in and out of your office. In an effort to ease this burden, the Medical Device Single Audit Program (MDSAP) was invented a few years back.
Side Gigs: Extra Cash for Daily Life
Written by Craig Cardimon on July 31, 2017If you have a smartphone, you have access to the web. And that means you don’t need to stay at home, hanging around with your landline phone or laptop waiting for “the call.” You can search for gigs on the move.
Users’ Advocate: Working Remotely Is Real Working
Written by Phil Davis on July 26, 2017I believe telecommuting is more than merely a benefit conferred to me by my job function and my seniority. It’s a powerful tool in my tech-writer arsenal for delivering good content to my users and ensuring user success.
Evaluating Writing Samples: Strategies for TechComm Hiring Managers
Written by Richard Rabil, Jr. on July 12, 2017When you hire a technical communicator, you’ll need to evaluate writing samples. Here’s some guidance, and a template, on how to accomplish an objective review of a candidate’s true abilities.
The Help Files: Digging into Google Drive and the G Suite Apps
Written by Craig Cardimon on June 29, 2017Craig Cardimon digs into find out everything you wanted to know about Google Drive but were afraid to ask
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