Boat Notes
Written by Dan Goldstein on September 10, 2015Getting the details from the SME on the project, wood, pitch, warnings, specifications and regulations. All part of what a tech writer has to do to meet the needs of the PM and the Client.
Manager’s Notebook: Musings on Resumes
Written by Alyssa Fox on September 8, 2015Vetting candidates, conducting phone and in-person interviews, and reviewing writing samples is a time-consuming task. I want to get top-quality people on our team the quickest I can.
Tech Writer This Week for Sept. 5, 2015
Written by Connie Giordano on September 5, 2015We continue our pledge to find and deliver thoughtful, powerful stuff from the superheros, the leaders and practitioners who show us how to better use the powers we do have, and avoid the hidden deposits of kryptonite.
Users’ Advocate: Get Rid of the ROT
Written by Neal Kaplan on September 2, 2015Nothing ages faster than technical documentation. Even if it hasn’t entered the stages of ROT, once it starts looking stale then it looks less attractive to your customers. Day old bread might be a deal to someone, but it’s not what you want to serve to VIPs.
Tips & Tricks: FrameMaker 2015 Customizations
Written by Jacquie Samuels on August 31, 2015For users with a limited experience with FrameMaker or other structured authoring tools, Adobe has created a new forms-based authoring interface, which is quite useful when dealing with subject matter experts (SME) who review your content.
Tech Writer This Week for August 29, 2015
Written by Connie Giordano on August 29, 2015Tech comm and other content creation roles are also very time bound. Milliseconds to make an impression, estimates on how long a task should take, deadlines to get that content out the door.
Fit the Manual on a Sticker: the FDA & Labeling
Written by Dan Goldstein on August 26, 2015Summer replay: The fun-loving Food and Drug Administration has a much more adventurous definition for labels than paper you glue on something. In FDA-Land, “labeling” doesn’t just mean that little sticker. It means everything that the manufacturer has ever said about the device
Tech Writer This Week for August 22, 2015
Written by Connie Giordano on August 22, 2015Some of the folks who grace Tech Writer This Week are published authors, who produced real-live tomes with pages and covers and such. All of them have substantial things to say about tech comm, content strategy, user experience and customer experience
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