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The Answer Lady: Post-conference Networking with LinkedIn

Written by Rachel Houghton on September 1, 2014

You attended your first conference, now what? Assuming you exchanged business cards with the people you met at the conference, look them up on LinkedIn and request a connection.

Tech Comm Halloween Horror Festival 2014

Written by TechWhirl Tech Comm News on September 1, 2014

Once again it’s time to record those mythic tales of darkness and despair and share them with other champions of the light (and other wannabe heros battling evil and bad formatting across the globe) in the Tech Comm Halloween Horror Festival – 2014 Edition.

TechWhirl: Technical Communication Recap for August 29, 2014

Written by Connie Giordano on August 29, 2014

Tis the season for awards… well, one of those seasons anyway. MTV Video Awards, the Primetime Emmies … the CERAs. Recognize content professionals and the work they do to enhance customer experience. And use the features on TechWhirl to get you ready to work and be recognized.

Tech Writer This Week for August 28, 2014

Written by TechWhirl on August 28, 2014

The best technical communication, content technology and content strategy articles from around the web for August 28, 2014.

Users’ Advocate: The User and the Right to Know

Written by Mark Baker on August 27, 2014

The amount that we can know, and the ease with which we can know, has increased so greatly that it has produced a sea change in our attitudes and expectations. We now expect that information will be available and easily found whenever and however we need it.

Submit a CERA Nomination to Recognize Content Creators

Written by Stacey Plowright on August 26, 2014

Content continues to be increasingly important in customer purchasing decisions, and technical communicators, marketing professionals, and product developers focus more of their efforts on customer satisfaction. To this end, the first annual Customer Experience Recognition Awards (CERAs) will be held during Information Development World on October 23rd, 2014, in San Jose, California.

Book Review: The Language of Content Strategy

Written by Jacquie Samuels on August 25, 2014

Making sure we’re all using the same words to mean the same thing is a vital step in the development of our profession. The Language of Content Strategy, edited by Scott Abel and Rahel Anne Bailie, has 52 contributors and 52 terms designed to give us a common lexicon for discussing, planning, and sharing content strategy.

TechWhirl: Technical Communication Recap for August 22, 2014

Written by Connie Giordano on August 22, 2014

Here in the US, the back-to-school season has begun in earnest, and whether or not you actually matriculate somewhere, the fever of activity and focus on learning seems contagious. TechWhirl, happily, is not immune.

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