Tech Writer This Week for May 8, 2014
Written by TechWhirl on May 8, 2014The best technical communication, customer experience and content strategy articles from around the moon.
Help Content (Topics) Template
Written by Jill Martine on May 6, 2014The Help Content template assists in creating the three basic types of help content—concept, task, and reference-—and streamlines the process of organizing content logically and meaningfully for your readers.
Transferring Skills Between Tech Comm and CXM (poll)
Written by Connie Giordano on May 5, 2014If the silos can come down in the typical business, it may the that CXM is the way to do it. So we turn our attention to the practical side of this trend: how can tech comm and other content professionals transfer their skills and move into this growing area?
TechWhirl: Technical Communication Recap for May 2, 2014
Written by Connie Giordano on May 2, 2014Spring in the Southeastern US is unique in its karmic balance—the worst pollen allergies ever coupled with an absolutely gorgeous array of greenery and color. The flurry of road construction projects, accompanied by extraordinary (at least for the Sout …
Tech Writer This Week for May 1, 2014
Written by TechWhirl on May 1, 2014May 1st brings us more than just spring, it brings another edition of Tech Writer This Week and the best content, tech comm and CXM articles from around the web.
Tips and Tricks: Review Frame Content with Adobe Acrobat
Written by Bernard Aschwanden on April 30, 2014If you have a copy of the Adobe Technical Communications Suite, you get a full license of FrameMaker and Acrobat. This set of tips shows you how to use these tools together during the review process. The best part? You can even do the bulk of what I write about using the free Adobe Reader. That’s right. Free.
Book Review: “Clout” Is Heavy Reading for Serious Web Content Jockeys
Written by Craig Cardimon on April 28, 2014Clout: The Art and Science of Influential Web Content, by Colleen Jones, New Riders (December 3, 2010), aims to lend a hand to content pros struggling with creating and revamping websites. She argues for publishing better, not simply more, web content.
TechWhirl: Technical Communication Recap for April 25, 2014
Written by Connie Giordano on April 25, 2014It was hard trying to find a theme that ties this week on TechWhirl together. So in the best tradition of Jeopardy! quiz show categories, consider this Potpourri… Potpourri that’s useful without the smelly part that makes you sneeze.
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